Privacy policy
IDEAL-Fullservice GmbH
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the “Information on the controller” section of this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time if you have any further questions on the subject of data protection.
Analysis tools and tools from third-party providers
When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done using so-called analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.
2. Hosting
The hosting services for this website are provided by Sphere Research Ltd. The platform is hosted on servers of the cloud service provider Amazon Web Services (AWS) and IONOS. Data processing takes place exclusively within the European Union (Frankfurt, Germany), the United Kingdom and in the disaster recovery facility in Ireland.
Sphere Research Ltd. has entered into appropriate data processing agreements with AWS to ensure the protection and security of the data in accordance with applicable data protection laws.
Processed data:
As part of hosting, technical data such as IP addresses (anonymized, only the first two octets) and, with consent, cookies are stored to analyze the use of the platform. This data is required to ensure the secure and stable operation of the platform and is used exclusively for the technical provision and optimization of the services.
Data transfer to third countries:
Personal data is not transferred to third countries. Should data nevertheless be transferred to one of the aforementioned data centers for operational reasons, this is done on the basis of clearly defined agreements and in compliance with the EU standard contractual clauses in order to ensure an appropriate level of data protection.
Access to data:
Access to hosted data is only permitted to authorized employees of Sphere Research Ltd. and employees designated by clients.
3 General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The controller responsible for data processing on this website is:
IDEAL-FullService GmbH
Pfaffenstrasse 47-49
74078 Heilbronn
Telephone: +49 7131 390 69-222
E-mail: info@ideal-fullservice.com
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Storage period
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Data protection officer
We have appointed a data protection officer:
DSS-connect GmbH
Gottlieb-Daimler-Straße 40
74172 Neckarsulm
Phone: 07132 / 156 777-0
E-Mail: datenschutz@ideal-fullservice.de
Note on data transfer to the USA and other third countries
Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
Information, erasure and rectification
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:
– If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
– If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
– If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
– If you have lodged an objection in accordance with Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to advertising emails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
4. data collection on this website
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR.
Cookies
Our Internet pages use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.
Consent with the Sphere cookie consent tool
This website uses Sphere Research Ltd.’s own cookie consent tool to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies and to document this in accordance with data protection regulations. The consent tool is part of the Sphere CMS tool and is provided as part of the platform.
When you visit this website, a consent cookie is stored in your browser in which your consent or revocation of consent is recorded. This data is not passed on to third parties.
Storage period:
The data collected will be stored until you ask us to delete it, delete the consent cookie yourself or until the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected by this.
Purpose of data processing:
The purpose of the consent tool is to obtain the legally required consents for the use of cookies and to document these in an audit-proof manner.
Legal Basis:
The legal basis for data processing is Art. 6(1)(c) GDPR, as obtaining consent for the use of cookies is legally required.
Server Log Files
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources. The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website – for this purpose, the server log files must be recorded.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – especially retention periods – remain unaffected.
Inquiries via Email, Phone, or Fax
If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested; consent can be revoked at any time.
The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – especially legal retention periods – remain unaffected.
Communication via WhatsApp
We use the instant messaging service WhatsApp to communicate with our customers and other third parties. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Communication is encrypted end-to-end (peer-to-peer), preventing WhatsApp or other third parties from accessing the content. However, WhatsApp does receive metadata generated during the communication process (e.g., sender, recipient, timestamp). Additionally, WhatsApp states that it shares personal data of its users with its parent company Meta, based in the USA. For more details, see WhatsApp’s privacy policy: https://www.whatsapp.com/legal/#privacy-policy.
The use of WhatsApp is based on our legitimate interest in fast and effective communication with customers, prospects, and other business partners (Art. 6(1)(f) GDPR). If consent has been requested, data processing is based solely on that consent; it can be revoked at any time with future effect.
The communication content exchanged via WhatsApp remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – especially retention periods – remain unaffected.
The company is certified under the EU-U.S. Data Privacy Framework (DPF). The DPF is an agreement between the EU and the U.S. to ensure compliance with European data protection standards for data processing in the U.S. Companies certified under the DPF commit to these standards. More information is available here:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt00000011sfnAAA&status=Active
We use the “WhatsApp Business” version.
Data transfers to the U.S. are based on the EU Commission’s Standard Contractual Clauses. Details can be found here:
https://www.whatsapp.com/legal/business-data-transfer-addendum
We have concluded a Data Processing Agreement (DPA) with the above-mentioned provider.
Matomo
5. analysis tools and advertising
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user’s origin. This data is aggregated into a user ID and assigned to the respective device of the website visitor.
Additionally, we can use Google Analytics to record mouse and scroll movements as well as clicks. Google Analytics also uses various modeling approaches to supplement the collected data and applies machine learning technologies in its data analysis.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or analytics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It merely facilitates the management and deployment of the tools integrated through it. However, Google Tag Manager does collect your IP address, which may also be transmitted to Google’s parent company in the United States.
The use of Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on the website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TTDSG. Consent can be revoked at any time.
Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
For more information on how Google Analytics handles user data, please refer to Google’s privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de
Data Processing Agreement
We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.
Google Ads
The website operator uses Google Ads, an online advertising program provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads allows us to display advertisements in the Google search engine or on third-party websites when users enter specific search terms on Google (keyword targeting). Additionally, targeted advertisements can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As the website operator, we can analyze this data quantitatively, for example, by evaluating which search terms led to the display of our ads and how many ads resulted in clicks.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here:
https://policies.google.com/privacy/frameworks
https://privacy.google.com/businesses/controllerterms/mccs/
Google Conversion Tracking
This website uses Google Conversion Tracking, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Conversion Tracking, Google and we can determine whether users have performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased most frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information that personally identifies users. Google itself uses cookies or comparable recognition technologies for identification.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.
For more information on Google Conversion Tracking, please refer to Google’s privacy policy:
https://policies.google.com/privacy?hl=de
6. Newsletter
Newsletter Subscription
If you would like to subscribe to the newsletter offered on this website, we require your email address and information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use newsletter service providers, which are described below, to manage the newsletter process.
Rapidmail
This website uses Rapidmail for sending newsletters. The provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.
Rapidmail is a service that helps organize and analyze newsletter distribution. The data you enter for the purpose of subscribing to the newsletter is stored on Rapidmail’s servers in Germany.
Data Analysis by Rapidmail
For analytical purposes, emails sent with Rapidmail contain a so-called “tracking pixel” that connects to Rapidmail’s servers when the email is opened. This allows us to determine whether a newsletter message has been opened.
Additionally, we can use Rapidmail to identify whether and which links in the newsletter were clicked. All links in the email are so-called tracking links, which can be used to count your clicks. If you do not want your data to be analyzed by Rapidmail, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose.
More information about Rapidmail’s analytics features can be found here:
https://de.rapidmail.wiki/kategorien/statistiken/
Legal Basis
Data processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke your consent at any time. The legality of data processing operations already carried out remains unaffected by the revocation.
Storage Duration
The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data stored for other purposes remains unaffected.
After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider if necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements for newsletter distribution (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.
For more information, please refer to Rapidmail’s data security information:
https://www.rapidmail.de/datensicherheit
Data Processing Agreement
We have concluded a Data Processing Agreement (DPA) with the above-mentioned provider. This is a legally required contract that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
7. eCommerce und Payment provider
Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data for the initiation, content structuring, and modification of our contractual relationships. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to utilize the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.
The collected customer data will be deleted after the completion of the order or termination of the business relationship and the expiration of any applicable statutory retention periods. Statutory retention obligations remain unaffected.
8. audio and video conferencing
Data Processing
To communicate with our customers, we use various online conferencing tools. The specific tools we use are listed below. When you communicate with us via video or audio conference over the internet, your personal data is collected and processed by us and the respective provider of the conferencing tool.
The conferencing tools collect all data that you provide or use to access the tools (e.g., email address and/or phone number). Additionally, the tools process the duration of the conference, start and end times of participation, number of participants, and other “context information” related to the communication process (metadata).
Furthermore, the provider of the tool processes all technical data required for the handling of online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.
If content is exchanged, uploaded, or otherwise provided within the tool, it is also stored on the servers of the tool provider. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.
Please note that we have only limited influence on the data processing operations of the tools used. Our options are largely determined by the corporate policies of the respective providers. For more information on data processing by the conferencing tools, please refer to the privacy policies of the respective tools listed below.
Purpose and Legal Basis
The use of conferencing tools is intended to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Additionally, the use of these tools serves to simplify and accelerate communication with us or our company (legitimate interest pursuant to Art. 6(1)(f) GDPR). If consent has been requested, the use of the respective tools is based on that consent; consent can be revoked at any time with future effect.
Storage Duration
The data directly collected by us via video and conferencing tools will be deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.
We have no influence on the storage duration of your data that is stored by the operators of the conferencing tools for their own purposes. For details, please refer directly to the privacy policies of the conferencing tool providers.
Conferencing Tool Used
We use the following conferencing tool:
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.
Details on data processing can be found in the Microsoft Teams privacy policy:
https://privacy.microsoft.com/de-de/privacystatement
The company is certified under the EU-U.S. Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the U.S. Each company certified under the DPF commits to these data protection standards. More information is available from the provider at:
https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000KzNaAAK&status=Active
Data Processing Agreement
We have concluded a Data Processing Agreement (DPA) with the above-mentioned provider. This is a legally required contract that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
9. Own services
Handling of Applicant Data
We offer you the opportunity to apply to us (e.g., via email, postal mail, or online application form). Below, we inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data will be in accordance with applicable data protection laws and all other legal provisions, and that your data will be treated with strict confidentiality.
Scope and Purpose of Data Collection
When you submit an application to us, we process your associated personal data (e.g., contact and communication data, application documents, notes from interviews, etc.) to the extent necessary to decide on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation), and – if you have given consent – Art. 6(1)(a) GDPR. Consent can be revoked at any time. Your personal data will only be shared within our company with individuals involved in processing your application.
If the application is successful, the data you submitted will be stored in our data processing systems for the purpose of carrying out the employment relationship on the basis of Section 26 BDSG and Art. 6(1)(b) GDPR.
Retention Period of Data
If we are unable to offer you a position, you reject a job offer, or you withdraw your application, we reserve the right to retain the data you have submitted based on our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months after the conclusion of the application process (rejection or withdrawal of the application). The data will then be deleted, and physical application documents destroyed. Retention serves in particular as evidence in the event of a legal dispute. If it is apparent that the data will be required after the 6-month period (e.g., due to a pending or threatened legal dispute), deletion will only occur once the purpose for further retention no longer applies.
Longer retention may also occur if you have given your explicit consent (Art. 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.
Inclusion in the Applicant Pool
If we do not offer you a position, there may be an option to include you in our applicant pool. In this case, all documents and information from your application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.
Inclusion in the applicant pool is based solely on your explicit consent (Art. 6(1)(a) GDPR). Providing consent is voluntary and unrelated to the ongoing application process. You may revoke your consent at any time. In this case, the data will be permanently deleted from the applicant pool, provided there are no legal retention obligations.
Data in the applicant pool will be permanently deleted no later than two years after consent is given.